New Research Shows Exceptional Music Streaming Consumer Satisfaction: 94% Love or Like Their Service

FOR IMMEDIATE RELEASE
CONTACT: media@dima.org

WASHINGTON – A new report released today by the Digital Media Association (DIMA) reveals exceptionally high consumer satisfaction with music streaming, with 94% of users saying they love or like their streaming service – a first-of-its-kind figure for the industry. The findings are part of DIMA’s 2025 Annual Report, which positions streaming as the leading force across all key music industry metrics: consumer choice, industry growth and investment, access, royalties, and discovery.

“Streaming now accounts for around 70% of global recorded music revenue, with total global recorded music revenues estimated to be nearly $30 billion in 2024,” said Graham Davies, President and CEO of DIMA. “Streaming revenue is the engine of the modern music economy, and it’s powered by satisfied consumers. Preserving this momentum requires ensuring that the streaming experience remains free from unnecessary and unfair legal and regulatory barriers.”

The report underscores how DIMA is expanding its role as the voice of the music streaming sector, representing the leading services operating across the Americas. Other key highlights from the report include:

• Nearly 250 million Americans streamed music in 2024.
• 84% of streamers say streaming improves their connections to artists.
• Streamers spend 26% more today on recorded music than they did five years ago.
• In a typical week, streamers spend 40% more time listening to music on streaming services than music listeners on broadcast radio.

The full 2025 DIMA Annual Report is available here.

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DIMA is the voice of music streaming advocating for the digital music innovations that have created unparalleled consumer choice and revolutionized the way music fans and artists connect. Representing the world’s leading music streaming companies and streaming innovators, DIMA’s mission is to promote and protect the ability of music fans to engage with creative content whenever and wherever they want and for artists to more easily reach old fans and make new ones.